We will look to implement the most up-to-date safety precautions at all of our events. Specific information for each location will be sent to customers nearer the event time to explain how we need to work together to keep everyone safe. All of our events our beyond the planned relaxation date of June 21st however if any events do need to be cancelled due to Covid-19 full refunds will be given
We have 3 ticket options for you to choose from * (£13.50) Ticket Only: This gains you entry and you bring your own picnic rug or camping chair to sit on * (£18.00) Ticket + Front Row Seat Hire: We provide you with a seat right on the front row * (£18.50) Ticket + Superior Seat Hire: We provide you with a comfy seat in a prime position
All of our locations for this year allow people to bring their own picnics (inc alcohol)
Your ticket reference number Some ID in the name of the ticket holder to gain entry Suitable clothing to stay warm & dry and a blanket A torch. (The route back to your car may not be lit) Some cash for the bar (not all venues accept CC's) Some photo id if you're lucky enough to look under 25
If you've purchased one of our 'Ticket Only' tickets you are more than welcome to bring your own rug or camping chair to sit in comfort.
Anyone under the age of 18 has to be accompanied by a parent or guardian. This is part of our Alcohol Licensing Objectives. In addition to this, the film certification will also be strictly applied.
All licensed bars run by The Lost Cinema have adopted the Challenge 25 Policy. If you are lucky enough to look under 25 you will be asked to prove that you are aged 18 or over when you buy alcohol.
What's a little rain between friends?! If it rains we just need to call upon the Great British spirit, dress accordingly, and live for the moment. We will have some disposable ponchos available too if that helps :-)
Films will start shortly after sunset. This time changes throughout the year. If you're running a little late, be rest assured that the film will start no earlier than the advertised time.
The film certification always applies. However even if the film is a PG we don't allow babies to attend and I honestly wouldn't recommend bringing young children. The film doesn't start until about 45 mins after sunset. We find that small children get cold, tired and fed up with the noise to the point where they want to go home.
We've had screenings with people having to leave before the end of the film (and some even before the start) because their children were crying to go home. My advice would be to get a baby sitter and enjoy your evening out.
Neither Smoking nor Vaping are allowed within the audience viewing areas for the comfort of our guests. We will normally look to designate a smoking area away from the audience area but some locations do stipulate no smoking on any part of the grounds. Please be considerate of others and abide by this rule. For more information regarding specific venues please feel free to contact us.
All of our venues will have toilet facilities. Some will be permanent and others will be hired in. If you have any concerns please feel free to contact us.
In the unlikely event that the screening is cancelled we will contact you to let you know, so please check your emails leading up to the evening. Especially if there is a hurricane predicted! We will then give you the opportunity to exchange your tickets for an alternative screening.
We will do our upmost to make the venues as accessible as possible. Please feel free to email us with your chosen venue so that we can provide additional information and assistance if required.
Once purchased, tickets cannot be refunded or returned and all ticket purchases are final. The Lost Cinema does not provide refunds for booking the wrong film, if the ticket holder is no longer able to attend or is refused entry due to not meeting the terms & conditions.
We will always try to select venues that are either centrally located or have parking. Please read the individual location page for the relevant information.
Most venues do have the facility to take credit cards at the bar. However this is dependant upon a phone signal. There will be the odd occasion where we will only be able to take cash so please remember to bring some with you as a back up.
You won't be able to pay for a ticket on the door. However you can buy tickets online and use your reference number to gain access to the event as long as its not sold out.
Gone are the days when you had to wait for the postman to deliver your tickets. Simply present your booking reference and some ID to gain access to the venue.
Unfortunately only guide dogs are allowed.
With a standard admission 'Ticket Only' no seating is provided. You have the freedom to bring your own Camping Chair or rug. If you would like a seat provided you can opt to purchase one of the seat hire ticket options